Terms & Conditions

These terms outline the conditions under which Crest eCommerce provides its website access and professional services. Any interaction with our platform or team implies acceptance of the policies described below.

1. Service Agreement

Crest eCommerce operates in the field of ecommerce development, website creation, and digital business solutions. Every project is individually planned based on client requirements and confirmed through a written or documented scope before execution begins.

Project outcomes are dependent on the accuracy of information, resources, and approvals shared during the course of work. Any change in direction may require adjustments in timelines or deliverables.

2. Payment and Billing

Financial terms are established prior to the start of any engagement. Depending on the project type, billing may follow upfront payment, phased milestones, or recurring cycles.

Work allocation is tied to payment confirmation. If payments are delayed or incomplete, ongoing work may be paused until financial obligations are resolved.

3. Client Cooperation

Project execution relies on timely collaboration between both parties. Clients are expected to provide required access, content, and approvals when requested.

Delays caused by lack of communication, missing materials, or restricted access are outside the responsibility of Crest eCommerce and may impact delivery schedules.

4. Scope and Revisions

All services are confined to the scope agreed at the beginning of the project. Any request that extends beyond this scope will be treated as additional work and may require revised pricing and timelines.

Revisions are provided within predefined limits based on the service agreement to maintain clarity and efficiency in execution.

5. Termination and Refunds

Projects may be discontinued by either party with appropriate notice, depending on the terms agreed for that specific engagement.

Since resources, planning, and effort are allocated from the outset, payments for completed or ongoing work are generally non-refundable. Any pending work at the time of termination will be evaluated based on progress already made.

6. Ownership of Deliverables

Once full payment is completed, ownership of finalized deliverables is transferred to the client unless otherwise stated in writing.

Crest eCommerce may reference completed work for portfolio display or marketing purposes, provided no confidential information is disclosed.

7. Performance Disclaimer

Digital outcomes depend on multiple external variables such as platform algorithms, competition levels, and market conditions.

While we follow proven methods and industry practices, we do not guarantee specific results including rankings, traffic, or sales performance.

8. Limitation of Liability

Crest eCommerce is not responsible for indirect losses, business interruptions, or financial damages arising from the use of our services.

In all cases, responsibility is limited strictly to the amount paid for the specific service involved.

9. External Services

Some projects may rely on third-party tools, platforms, or services such as hosting providers, plugins, analytics systems, or payment gateways.

We do not control these services and are not accountable for their availability, security, or performance.

10. Governing Law

All services and agreements are governed under the applicable laws of India. Any disputes will be handled within the appropriate legal jurisdiction in India.

11. Contact Us

For any questions or clarifications regarding these Terms & Conditions, please use our contact page or email us at info@crestecommerce.com.